Please contact us at 888-LP ON WEB (888-576-6932) and for faster service, enter your seven-digit TPO# when prompted. If you enter your TPO#, you will be given a higher priority in our queue.
At present, our heaviest call volume and wait times occur between the hours of 1 p.m. and 4 p.m.
To minimize your wait, you might choose to place your call during non peak hours.When contacting the broker customer support center please consider the following information to help expedite your calls about Loan Prospector:
If you are a new Loan Prospector user or have limited knowledge of how Loan Prospector works we suggest before you contact the customer support center you review the following comprehensive training resources: